How to Produce a Pay Run Debug Report

This screen allows users to produce a log file for their Pay Run or other pay processes that have crashed or encountered an unexpected error. In the event that users are unable to troubleshoot the cause of the crash, users can produce a detailed report, which they can upload and send to Keous Support Representatives for further analysis and troubleshooting.

Use the following steps to Produce a Pay Run Debug Report:

          1. Click on Payroll

          2. Click on Pay Process

          3. Click on Pay Run Menu

          4. Click on Pay Run Debug

          5. Select a Pay Register Primary Sort by Employee Group? value

          6. Select a Print Group Totals as a Separate Report? value

          7. Select a Show pay register for all employees who have YTD data? value

          8. Select a Pay Register Sort value

          9. Select a Logging Type value

                    IF selected File or Database, Select a Path value

          10. Enter Employee ID(s) values

          11. Enter in the relevant information on the screen (If applicable)  (Consult the user guides for more information about each field)

          12. Click on the Submit button to run the pay run debug process